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Where Genuine Design Meets Everyday Living
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.64
Based on 2,091 reviews
230 reviews with 4 stars · Clear filters
I called to order blinds with the size of the window. I wished I was told to add 2-3". When installed, the shade obviously was attached above the window and the shade was short. But, you did replace them with the right size and they look great! Thank you
Terri · Verified Buyer ·
The items came correctly. One plastic part broke, and they sent another one quickly - all 4 stars. It is sad when trying to be 'affordable' for people that the company needs to use plastic parts on critical areas. But, it is working as planned, and we are grateful to Blindster.
Deborah · Verified Buyer ·
Once the blind is mounted, it looks and works great. My window offered some obstacles to getting the blind mounted. The instruction drawings do not exactly match the product. Eventually, I concluded my blind was a type B, but the drawing of its end wasn't an accurate drawing. I needed to put some sort of adhesive on the mounting, so that the mounting clip would STAY, after I carefully aligned the blind with its clips in place, then carefully dismounted the blind. Unfortunately, the clips' plastic is waxy in its texture, so that it resists adhesive. The clips had to be mounted farther forward in my window frame, due to a central wooden beam. Eventually, I figured out a way to establish a physical reference for holding the clips in the right place, while I drilled the required holes for the screws.
Ken · Verified Buyer ·
The blinds seem like good quality and they will last. Instillation was easy. They did take quite a while to arrive though. The color was slight lighter than I thought it would be, but it’s ok. This was probably more my fault too but make sure to over estimate on the length. There is zero extra length on top of the numbers you have indicated in your order, which really matters if they are meant to be blackout because sunlight with slip through the gaps
Anna · Verified Buyer ·
I ordered three blinds two of which were perfect. The third has difficulty being lifted or lowered it appears the mechanism is jamming somehow. I called customer service and they wanted a video of it but I don't know how to do that
Vern · Verified Buyer ·
Update: Customer service reached out to me and my issues were resolved immediately and to my satisfaction. They went out of their way to mke it right and I really appreciate that. I will purchase from them again in the future based solely on their effort and dedication to correcting the issue. One shade motor was damaged and customer service sent a new one immediately. However, every shade has fraying all along the edges where I assume the shade was cut. I ordered 5 shades and its on wvery single one. I have been in contact with customer service but the process for this has been extremely slow with about a response every 24-48hrs and I had to follow up with them a few times and resubmit thensame pictures they asked for before. II was simply asking if there was anything I could do on my end to fix it, but said it was sent to the production team and its been crickets since.
Response from Blindster
Hi Charles, we’re very sorry for the issues with your shades and for the frustration caused by the delays in communication. We understand your concern, especially after having to follow up and resend photos that had already been provided. After reviewing your order, we can confirm that a remake has been processed for your shades. If you haven’t received them already, you should be receiving confirmation emails shortly with the details of the remake. A member of our customer service team will also be contacting you separately by email to make sure you receive the appropriate follow-up. We appreciate your patience while we worked through this and sincerely apologize for the inconvenience you’ve experienced.
Charles · Verified Buyer ·
Fit the windows perfectly.
Response from Blindster
Hi Vickie, thanks for sharing your experience. We’re glad to hear the fit is perfect. Thank you for choosing us!
Vickie · Verified Buyer ·
We are happy with the blinds. I can see how the mechanisum will fail in several years of everyday use. I know that this is to be expected, and the manufacturing process to keep the price of the blinds down demands consessions. This is why it is a 4/5. For a product to do what it says on the tin, it does. The plastic portion that you pull down on will fail with time, as will happen to all things that have tourqe and sheer pressure applied to them. I belive that a reinforcement of a internal metal bracket around the central button mechanisum would be beneficial, as it is the location that has the greatest external force applied to it, and will lead to failure of the product the would require replacement the most. It is also likely to not increase the overall price of the blinds very much. I wish you well.
Response from Blindster
Hi Evan, thank you for your honest review and for sharing such a thoughtful suggestion! We're pleased to hear that your shades are meeting your expectations, and we appreciate your insight into the long-term durability of the pull mechanism. Your recommendation to reinforce the internal components is helpful, and we'll be sure to share your feedback with the appropriate team for consideration. We value hearing from customers who take the time to provide constructive ideas, and we appreciate you trusting Blindster with your window treatment needs!
Evan · Verified Buyer ·
The reason for the 4 is one of the blinds the buttons don't work
Response from Blindster
Hi Luanne, thank you for your review! We’re sorry you’re having an issue with the buttons on one of your shades. We’d appreciate the opportunity to help get this resolved, and a member of our customer service team will be in touch to assist further. Thank you for choosing Blindster!
Luanne · Verified Buyer ·
They arrived quickly and in a great box. Well packaged. Directions for install are great! I am disappointed with how much light they allow in, and that I can sort of see through them.
Response from Blindster
Hi Sandra, thank you for your order and for taking the time to share your feedback! We’re glad to hear your shades arrived quickly, were well packaged, and came with helpful installation instructions. We’re sorry to hear they’re allowing more light through than you expected and that you’re disappointed with the privacy they provide. If you’re still within 60 days of receiving your order, we’d be happy to help you explore other options that may better suit your needs. You can reach to us at customerservice@blindster.com or 1-888-256-8672, Monday through Friday, 8 a.m. to 5 p.m. CST. We appreciate your business and would love the opportunity to help!
Sandra · Verified Buyer ·
Your service was excellent however the blinds I purchased as a direct replacement for those I purchased from you 10 years ago does seem to be of the same quality. They seem to be of lighter materials and don't operate as easily as the older ones. They don't extend and retract evenly and require straightening to keep the bottom level. I hope they're as durable as the older ones
Bernard · Verified Buyer ·
The blinds are very sturdy and if good quality, however, I was not able to hang the largest one correctly since I planned to hang it halfway. I wanted to leave room at the top for some wooden panels and was going to hang them at the top, but was unable to mount the blinds midpoint of the windows as I could not hang them from the sides. Is there special mounting brackets for this?
Response from Blindster
Hi Denise, thank you for taking the time to share your feedback! We’re happy to hear that you’re pleased with the quality and sturdiness of your shades. The brackets included with your order are the only mounting brackets we offer, so unfortunately, we don’t have special brackets that would allow the shade to be mounted from the sides or at the midpoint of the window. You might consider something like a Palladian shelf or a similar solution that could provide a mounting surface at the desired height. We hope this gives you an option that works with the look you’re trying to achieve!
Denise · Verified Buyer ·
