Shipping Policy
Orders typically ship 1 to 7 business days after they enter production. Once shipped, you’ll receive a tracking number in your email so you can follow your shipment right to your door. You can also see your tracking information inside your Blindster account.
Once your order has shipped out, the transit time can vary depending on your location. Most orders arrive within 5-7 business days of leaving our production facilities.
We ship to all states in the continental USA and partner with nation-wide recognized freight and residential carriers (such as FedEx, Saia, etc.) to ensure your delivery is brought right to your front door.
If you have any questions about placing an order or tracking a current order, we’re always happy to help!
- Log in to your Blindster account.
- Forgot your password? Reset it.
- Need further assistance? Contact us.
Shipping, Delivery & Receiving
Free Shipping
We’re happy to offer FREE shipping on all orders! No hidden fees, even on large or oversized items.
If your product ever needs to be remade due to an issue on our end, we’ll cover the shipping again at no cost to you. However, if a remake is requested for reasons unrelated to a defect or error on our part, a shipping fee of $85 will apply for oversized items, in addition to any shipping fees related to the Fit-or-Free Guarantee or any other guarantees or policies.
Oversized items are defined as horizontal blinds or shades greater than 90 inches wide, vertical blinds greater than 90 inches wide or long, and all sizes of shutters.
Handling Fee
We’re excited to continue bringing the best prices to our customers—now with no handling fee on any order. Our previous $5.95 handling fee helped cover the costs of personally reviewing every order to ensure accuracy, catching common mistakes, and holding orders when necessary to confirm details with you before production. While we remain just as committed to accuracy and customer service, we’re happy to now provide this at no extra cost.
Shipping Damage & Delivery
Please inspect your merchandise thoroughly upon delivery. If you receive damaged merchandise, contact us within 10 business days for replacement. Photo evidence of shipping damage is required prior to replacement.
We do not require a signature upon delivery of your Blindster order out of convenience for our customers. However, please note that delivery carriers may sometimes request a signature if they deem it necessary, which is beyond our control. By shopping with Blindster, you acknowledge that we do not offer the option for signature upon delivery, and your order will be delivered by a national carrier under conditions that may not be ideal, such as packages being left outside in inclement weather, left in high-traffic areas such as driveways or common areas of shared housing complexes, being accessible to the public, and susceptible to theft or damage, and these are all up to the discretion of the delivery service. Upon delivery of products to your delivery address, ownership transfers from Blindster to you. We are not responsible for packages that are lost or stolen after the delivery company shows proof of delivery.
Accepted Payment Methods
We accept several secure payment options, including major credit and debit cards, PayPal, and Buy Now, Pay Later / financing options available through PayPal. Learn more here.
Please note that we do not accept personal or business checks, cashier’s checks, money orders, cash, or peer-to-peer payment services such as Venmo, Zelle, or Cash App. We are also unable to accept split payments across multiple payment methods.