Customer Reviews for Blindster

What Our Customers Say

44 reviews with 1 stars · Clear filters

• Company review

  We ordered roller shades for our entire house based on the positive reviews, but unfortunately our experience has been very disappointing. The quality of the shades is poor, and many of them do not roll up smoothly or properly. They require constant adjustment and maintenance, which is not what we expected from a new custom product. Given the cost and inconvenience, I would not recommend Blindster and wish we had chosen a different company.

  Response from Blindster

  Hi Taaseen, we're very sorry to hear that your roller shades haven't performed as expected. We understand how frustrating it must be to invest in new custom shades for your entire home and then experience issues with them not rolling up smoothly. Our team has reached out to offer our assistance, but we haven't received a response. We'd still love the opportunity to help resolve the problems you're experiencing and ensure your shades are operating properly. Whenever you're ready, please respond to our email or contact us, and we'll be happy to work with you toward a solution. We hope to hear from you soon.

  Taaseen · Verified Buyer · June 23, 2026

• Company review

  Beware, the screws for the cheap plastic mounting hardware must be installed perpendicular to the window frame. Otherwise, the hardware will not be held securely in place. Next time, I will buy blinds with metal mounting hardware.

  Response from Blindster

  Hi Jeffrey, we’re sorry to hear about the issue you experienced and appreciate you taking the time to share your feedback. To clarify, the brackets included with this product are designed for top mounting only. In the future, we’d be happy to help you explore other options for your window treatments and make sure you find the best fit for your installation needs. We're always here to help!

  Jeffrey · Verified Buyer · June 4, 2026

• Company review

  I am just now receiving the second set of blinds.

  Response from Blindster

  Hi Tim, we apologize for the delay in delivery. It looks like the blinds were accidentally separated during transit, which resulted in the second set arriving later than expected. We understand how frustrating that can be and are sorry for the inconvenience this caused. If there’s anything at all we can assist you with or if you have any remaining concerns, please don’t hesitate to reach out to us. We’re happy to help.

  Tim · Verified Buyer · May 27, 2026

• Company review

  The blinds are not what we wanted. We ordered black and only the inside is black we wanted black to show from the outside as well.

  Response from Blindster

  Hi Sylvester, we're sorry to hear that you weren't satisfied with your blackout shade. The product information on our website does note that the blackout shades you ordered include a white acrylic backing. We understand this may not have matched your expectations. A member of our customer service team will be reaching out to you separately by email to review alternative options with you.

  Sylvester · Verified Buyer · May 17, 2026

• Company review

  Awful. 1 shade does not go up at all. The others are all wably on the way up. The fabric is not dense enough. I have reviewed all the videos shared and adjusted them accordingly. Although I was able to get some improvement on one of them, they all wable on the way up, the fabric creates this bulge. Poor quality

  Ana · Verified Buyer · May 10, 2026

• Company review

  The adhesive failed, the blind fell and then the adhesive landed on the shade itself and I can not remove it without damaging the shade

  Response from Blindster

  Hi Leonard, we sincerely apologize for the adhesive issue and the damage it caused to your shade. We know how frustrating that must be, especially so soon after installation. A member of our customer service team has reached out for further assistance.

  Leonard · Verified Buyer · May 2, 2026

• Company review

  One blind was cut too short and I called and contact customer service over 10 days ago and can’t get a response. I sent pictures and all the information but I have not heard anything back and I checked on it. I was totally. We’ll get to it when I get to it.

  Patrice · Verified Buyer · April 27, 2026

• Company review

  Light blocker was measured per instructions but not adjusted. Had to remove end cap to fit. Pully system design stinks with a "brake" that requires 3 hands. The Hunter Douglas design is better. The verticles came with terrible installation instructions and pictures. No mention that the outside mount installation needs to be off the wall for the vanes to rotate. My initial negative comments/review was ignored. I was left to figure it out.

  John · Verified Buyer · April 17, 2026

• Company review

  Poor quality blinds and awful customer service.

  Ruth · Verified Buyer · April 13, 2026

• Company review

  We cannot get two of our blinds to stick. Have tried everything! I am so disappointed.

  Vickie · Verified Buyer · April 6, 2026

• Company review

  Ordered seven blinds two of them will not roll up anymore brand new out the box. The absolute worst I should just order them from Lowe’s..

  Response from Blindster

  Thank you for your feedback, Javier, and we sincerely apologize for the issues you’ve encountered with your new shades. Our customer service team has already contacted you via a separate email and will work with you to make things right.

  Javier · Verified Buyer · April 6, 2026

• Company review

  Still never received the missing parts you said you would send almost 1 month ago. Please contact me and confirm when you ship

  Response from Blindster

  Hi John, we’re sorry to hear about the delay and understand your frustration. Our records show that parts were ordered on March 18th, but we want to be sure everything you need has been accounted for. We’ll be following up with you in a separate email shortly to review the details and confirm the status of the parts you requested.

  John · Verified Buyer · April 2, 2026