Customer Reviews for Blindster

What Our Customers Say

321 reviews with 1 stars · Clear filters

• Company review

  I am not all all happy with this purchase. I have not been able to call Blindster to discuss this problem yet but I will be reaching out. The blinds look very cheap. I have these type blinds in very window of my home. All of them hang straight and do not bow in the middle like this one does. I have ordered them mostly from Home Depot but at different times and different brands. None of them look like this blind I ordered from Blindster. It looks like a cheap plastic blind. It certainly wasnt cheap.

  Response from Blindster

  Hi Patrice, thank you for sharing your feedback. I'm sorry the blind didn't meet your expectations, particularly regarding its appearance. We want you to feel confident in your purchase and are sorry this hasn't been your experience. A member of our customer service team will reach out to you to discuss your concerns and provide further assistance. Thank you for bringing this to our attention!

  Patrice · Verified Buyer · October 10, 2026

• Product review

  No Tools Cordless Top Down Bottom Up Single Cellular Shades

  No tool not holding valence tight enough.

  Should have purchased from another company. Chose Blindster because shades failed after 6 years and thought it would be easier to use same no tools set up.

  Value of Product

  1 out of 5

  Quality of Product

  2 out of 5

  Ease of Installation

  5 out of 5

  Response from Blindster

  Hi Robert, we appreciate you choosing Blindster again, and we're sorry to hear that your recent experience hasn't met your expectations. We understand that you were hoping to simplify the process by reordering the same shade as your previous order, and we'd like the opportunity to help resolve your concerns. A member of our team will be reaching out to assist you further.

  Robert, New York City, US · October 10, 2026

• Company review

  low quailty for the price , I was making a small adjustment on the blind and ripped to edge with a light touch/ slip of my finger

  Response from Blindster

  Hi Jeffrey, we’re very sorry to hear about the issue with your shade and that the material was damaged while you were making a small adjustment. We understand how frustrating that must have been. A member of our customer service team will reach out to you separately to provide further assistance.

  Jeffrey · Verified Buyer · October 8, 2026

• Company review

  Blind was to short. Ordered a 56.5 and it was barely 56.5 with mounting pins and all. I need the actual blind to be 56.5.

  Response from Blindster

  Hi Norman, we’re sorry to hear that the shade you received wasn’t the size you were expecting. We understand your concern about needing the actual shade itself to be 56.5" wide. One of our customer service team members will be reaching out to you in a separate email to review the measurements and discuss the remake options with you. We appreciate you giving us the opportunity to look into this and help get your shade to the size you need!

  Norman · Verified Buyer · September 28, 2026

• Company review

  Worst blind I ever could have imagined. It won’t roll up, the fabric looks and feel plastic, the case is total plastic, and when I opened the box, pieces of taped together metal fell out amd broke apart. TOTAL JUNK!

  Response from Blindster

  Hi George, we’re sorry to hear that you’re so disappointed with your shade. It certainly sounds like there are several issues that need to be addressed, and we appreciate you taking the time to let us know what happened, particularly regarding the blind not rolling up and the damaged pieces you found when opening the box. A member of our customer service team will be reaching out to you in a separate email to learn more about what happened and assist with resolving these concerns. We appreciate you bringing this to our attention, and we hope to have the opportunity to make this right.

  George · Verified Buyer · September 23, 2026

• Company review

  Didn't deduct on all blinds. It has been a week but no response yet

  Response from Blindster

  Hi Jignesh, we sincerely apologize for the issue with your shades and for the delay in our response. We appreciate your patience while waiting for assistance. A member of our customer service team will be reaching out to you in a separate email to help address the issue and assist you further. Thank you for bringing this to our attention!

  Jignesh · Verified Buyer · September 12, 2026

• Product review

  2 Inch Deluxe Wood Blinds

  Difficulty with support

  I was provided with two center support brackets that do not fit the headrail. I have been going back and forth with Support for a week and no matter how many photos and videos i provide, they keep telling me the brackets work when they do not.

  Value of Product

  1 out of 5

  Quality of Product

  1 out of 5

  Ease of Installation

  1 out of 5

  Response from Blindster

  Hi Eric, we sincerely apologize that you received incorrect center support brackets and for the frustration you’ve experienced trying to get the issue resolved. We understand how discouraging it must have been to repeatedly provide photos and videos and still feel like your concern wasn’t being addressed. We see that our customer service team has confirmed new brackets have been requested, and we hope this gets everything back on track. We sincerely apologize again for the trouble you’ve experienced and appreciate your patience.

  Eric, Boulder, US · September 3, 2026

• Product review

  Deluxe Light Filtering Double Cellular Shades

  Processed my refund promptly. Product appeared to be good quality but did not like the color of the headrail and they were unable to send a different one.

  I am unhappy with the headrail that is the wrong color for a gray shade. Website says white will be provided if match is not available. It does come in gray or white. Vanilla was sent and it is ugly.

  Value of Product

  1 out of 5

  Quality of Product

  1 out of 5

  Ease of Installation

  1 out of 5

  Response from Blindster

  Hi Paula, we’re very sorry to hear about the color mismatch with the headrail and that the Vanilla option wasn’t what you expected. We understand how disappointing that can be. A member of our customer service team has reached out to assist you further.

  Paula, Yakima, US · September 3, 2026

• Company review

  Measured and ordered 42 wide by 40 long and what arrived was 45 wide by 42 long. Didn’t know inches would be added? Can’t figure out how to mount because now it won’t work as an inside mount . Ughhhh…and for almost 200 dollars, can’t use!

  Response from Blindster

  Thank you for your order, Colleen, and we’re sorry for the frustration this has caused. We reviewed your order and can confirm that the shade was made to the 45" x 42" measurements submitted with the order. That said, we certainly want to help get this resolved for you. We can assist with a remake under our Fit or Free Guarantee so you can get a shade that works for your window. A member of our customer service team will be reaching out to you in a separate email with more information and to help with the next steps.

  Colleen · Verified Buyer · August 26, 2026

• Company review

  Despite accurate measurements, the blinds were too short.

  Response from Blindster

  Hi Philip, we’re sorry to hear the shades did not fit as expected. We understand how frustrating that can be after taking accurate measurements. A member of our customer service team would be happy to review your order and measurements to determine what may have happened and discuss the options available to help resolve the issue. Thank you for bringing this to our attention.

  Philip · Verified Buyer · August 14, 2026

• Company review

  Blind fell in 24 hours. Trying to return

  Response from Blindster

  Hi Paula, we're sorry to hear that your blind fell shortly after installation. That's not the experience we want for our customers. We see that a member of our customer service team has already reached out to you for further assistance, and we hope we can get this resolved for you as quickly as possible.

  Paula · Verified Buyer · August 9, 2026

• Company review

  product is good. no directions for install. i did go to youtube and review your video. not good. Valance was large than my inside mount blinds

  Response from Blindster

  Hi Jane, we're sorry to hear about your experience with the installation instructions and the valance on your blinds. We understand how frustrating it can be when the installation process doesn't go as expected. A member of our customer service team has reached out to you directly to provide further assistance, and we hope we can help resolve your concerns.

  Jane · Verified Buyer · August 6, 2026