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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

1,182 reviews with 3 stars · Clear filters

  • Product review
    Cordless Light Filtering Top Down Bottom Up Single Cellular Shades

    Top down bottom up shades.

    The shades look great in our sunroom, we have 7 very large windows and the top down feature is very important for us to have. What is disappointing is that a year after the warrenty expired the springs started to give out and the shade is then worthless. I have replaced 5 of the 7. Because of the pricing at Blindster we have replaced them but now I know what to expect in 5-6 years. Just waiting for the last 2 springs to permently be sprung!

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    5 out of 5

    Carol, Florence, US ·

  • Company review

    The blinds I ordered were "room darkening", but they are relatively thin and I would say more "light filtering". Installation seemed pretty straight forward. However, cord control needed to be pressed very tightly for the beaded chain to pass through it making it difficult to lift and lower the shade. Also, tracking the shipping of the shades, I did not realize they were produced in China and needed to go through Customs. I would not order again.

    Sharon · Verified Buyer ·

  • Company review

    Blind is great but the instructions for installing the wand was confusing resulting in it breaking. Can it be replaced?

    Anonymous ·

  • Company review

    I was pleased with the order process and timelyness of the delivery . But a tiny bit disappointed with the color - it said "white". When I order white I mean WHITE - paper white. It doesn't match the other blinds that were already in the home we bought. I should have ordered from the same company that installed the others. Live and learn. I guess I'll have to order another one elsewhere.

    Response from Blindster

    Hi Denee, thank you for choosing Blindster and for taking the time to share your experience. I'm happy to hear your order arrived promptly and that the ordering process went smoothly. However, I'm sorry the white shade wasn't quite what you had in mind. A member of our customer service team will be reaching out to you to learn more about your concerns and explore how we may be able to assist. Thank you again for your feedback!

    Denee · Verified Buyer ·

  • Company review

    Ordering was good, excellent customer forward facing personnel. HOWEVER, I'm really disappointed with the way the blinds look and what has to be done to have them be level and look good. When pulling down the bottom rail very rarely stops at a horizontal level and must be manipulated to assure a level look. Other blinds that we have are very easy to pull down and ALWAYS the horizontal bottom rail is level without having to to adjust every time. Should have been disclosed!! Even though they are Super value blinds this issue should NOT occur!

    Response from Blindster

    Hi Randall, thank you for choosing Blindster and for your kind words about our customer service team. We’re sorry to hear you’re having trouble with the shades and that the bottom rails aren't consistently staying level when you lower them. We understand how frustrating it can be to have to adjust the shades each time to get them level. A member of our customer service team will be reaching out to you to learn more about what’s happening and help find a solution. Thank you again for bringing this to our attention and giving us the opportunity to assist you.

    Randall · Verified Buyer ·

  • Product review
    2 Inch Premium Cordless Faux Wood Blinds

    Blind is perfect

    Love the ease of installing. Very heavy but brackets seem to be holding it.

    Value of Product
    5 out of 5
    Quality of Product
    5 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Lisa, thank you for sharing your experience! We’re glad to hear you found the installation easy and that the brackets are holding the blind securely. If you experience any issues or have any questions about the installation, please don’t hesitate to reach out to us. We’re always happy to help!

    Lisa, Cumberland, US ·

  • Product review
    Premium Plain Fold Roman Shades

    Disappointed

    The good news is fits perfectly. The bad news is the material of the shade is thin a d cheap looking. All wrinkled. Instead of heavy with a firm crisp look as in the advertising photos.

    Value of Product
    1 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    Hi Kathy, thank you for sharing your feedback. We’re glad to hear the shade fits perfectly, but we’re sorry to hear that the material and appearance didn’t meet your expectations. We understand how disappointing it can be when the product doesn’t look as you expected. A member of our customer service team will reach out to you in a separate email to discuss this further and see how we can assist.

    Kathy, San Jose, US ·

  • Product review
    Faux Wood Plantation Shutters

    Plantation blinds were shipped without hardware and instuction.

    Blinds came shipped in very well packaged boxes and appear to be of very good quality. I am giving 3 stars because they were shipped without hardware even though one of the boxes was marked with " hardware inside" and on a packing slip. Its been over a week and am still waiting on the hardware. I feel that it should have been expedited and shipped over night.

    Value of Product
    3 out of 5
    Quality of Product
    5 out of 5

    Response from Blindster

    Hi Leonard, we’re very sorry that the hardware was missing from your order and for the delay in receiving it after you reached out to us. We understand your frustration, especially when you were expecting the hardware to arrive with your shutters. A member of our customer service team will look into this further and reach out to you separately by email to assist.

    Leonard, Frankford, US ·

  • Product review
    2" Cordless Faux Wood Blinds

    Still waiting for standoff pieces it's been 3 +weeks no updates

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hi Bob, we’re sorry to hear you’ve been waiting over three weeks for the parts without receiving an update. We understand how frustrating that must be. A member of our customer service team will be reaching out to you in a separate email to provide an update and assist with this.

    Bob, Chicago, US ·

  • Company review

    Blinds itself were well constructed, however included instructions and mounting hardware were very poor. Two of our blinds were missing brackets. Would have expected better.

    Response from Blindster

    Hi Sandeep, thank you for your feedback, and we’re glad to hear you were pleased with the construction of the shades. We’re sorry, however, that the instructions and mounting hardware did not meet your expectations, especially with two of the shades arriving without the necessary brackets. A member of our customer service team will be reaching out to you to assist with the missing hardware and make sure you receive what you need. We apologize for the inconvenience and appreciate you bringing this to our attention.

    Sandeep · Verified Buyer ·

  • Company review

    Blinds are okay but the mounts are not as nice as lower cost, similar blinds from Lowes (Blindster plastic mount creates an approx 3/16 gap at top of blind on inside mount. Also, were narrower than advertised and delivery was very slow - 2 full weeks for a standard, 2 basic window blind order.

    Response from Blindster

    Hi Thomas, we’re sorry to hear about the concerns you had with your order, particularly with the mounting hardware, shade widths, and delivery time. We appreciate you taking the time to share this feedback with us. We’d be happy to take a closer look at the width concern. For inside mounts, the shades should have only received an approximate 3/8" deduction from the ordered width. If your shades appear to be narrower than that, please send us some images showing the measurements of the shades so we can review what you received. Please feel free to contact us at customerservice@blindster.com, and our customer service team will be happy to assist. We appreciate the opportunity to look into this for you.

    Thomas · Verified Buyer ·

  • Company review

    Blinds quality was less than I expected. Lightweight and flimsy imo.

    Response from Blindster

    Hi Maureen, we’re very sorry to hear that you’re not satisfied with your order and that the quality was less than you expected. We’d really like to hear more about your experience and better understand your concerns. A member of our customer service team will be reaching out to you directly to learn more and assist you further.

    Maureen · Verified Buyer ·

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