Customer Reviews for Blindster

What Our Customers Say

111 reviews with 3 stars · Clear filters

• Company review

  Per the person installing: One package was missing screws, one package was missing wand, and the last blind was the wrong trim piece. Terrible quality control

  Response from Blindster

  Hi Jenna, we’re sorry to hear about the issues with your order and the missing and incorrect parts. We understand how frustrating it is to have multiple items arrive with problems, especially during installation. We sincerely apologize for the quality control issues. A member of our customer service team will be reaching out to you directly to help resolve these issues.

  Jenna · Verified Buyer · August 31, 2026

• Company review

  The frame color of the blinds is perfect and just what I was wanting. The fabric color of the blinds is different and very dingy yellow looking when closed. The color looks like years staining from cigarette smoke. Also the clips that come with for opening and closing are the quality you expect fro Temu. Sizing was perfect.

  Response from Blindster

  Hi Lori, thank you for sharing your feedback with us. We’re sorry to hear that you’re not happy with the fabric color of your shades and that it wasn’t what you expected. Please keep in mind that sunlight can also affect how a fabric color appears. We’d be more than happy to review other options with you under our Satisfaction Guarantee. A member of our customer service team will be reaching out to you directly to provide further assistance.

  Lori · Verified Buyer · August 26, 2026

• Company review

  NOT satisfied with the one that has the chain to close. It is in our laundry room amd we have an 18" counter top in front of the window. My wife has to stand on a stool to reach the chain. WHY didn't you make the chain as long as the curtain? The chain is approx 23" long, it could have been 31". Then she could reach it. She is 71 years old and I don't like to see her stand on stools. Any way I can switch the chain if you send me a new one?? The other curtain gets 5 stars!! These are in a new home and we have 4 more windows but haven't decided what type we are putting in them yet.

  Response from Blindster

  Hi Jerry, thank you for sharing your detailed feedback and for your order. We're glad to hear you're happy with the other shade, but we're sorry the chain length on this one isn't convenient for your laundry room setup. We completely understand your concern about your wife needing to use a stool to reach the chain. A member of our customer service team would be happy to review the options with you and see if we can assist with a longer chain.

  Jerry · Verified Buyer · August 20, 2026

• Company review

  I really like my top down bottom up cellular blinds. The mechanics are great it’s quiet when opening or closing. HOWEVER, the fabric is not very strong. Somehow within 2 weeks of having the blinds the fabric ripped in 2 separate places. I was able to glue it together but that really should not have happened.

  Response from Blindster

  Hi Nancy, we're sorry to hear about the fabric tearing on your new cellular shade. This is certainly not normal and isn't the experience we want for our customers. A member of our customer service team will be reaching out to you to assist with the issue and work toward a resolution.

  Nancy · Verified Buyer · August 18, 2026

• Company review

  I don’t think I received an order confirmation initially. I doubted that my order went through. I doubted the company was legitimate and feared phishing. Then after a few weeks, the blind was delivered. I like the blind, but not exactly what I wanted. Just hard to predict when shopping online. Overall, the product is fine; communication could improve.

  Response from Blindster

  Hi Barbara, thank you for your order and for taking the time to share your experience with us. We completely understand your concern about not receiving an order confirmation and wondering whether your order went through. We do send confirmation emails, although they can sometimes be filtered into spam or junk folders. We're sorry to hear the shade wasn't exactly what you were looking for. If you're still within the 60-day window, our 60-Day Satisfaction Guarantee gives us the opportunity to look into other options for you or, if you prefer, ultimately discuss a refund. We truly appreciate your honest feedback and want to make sure you know we're here to help. You can reach our customer service team at customerservice@blindster.com or 1-888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST, if you'd like to explore your options.

  Barbara · Verified Buyer · August 17, 2026

• Company review

  Left side doesn’t open or close as much as right side 🙁 It seems to be doing a bit better with usage, and a gentle tug now and then. Easy install, pairing dissections not for the current unit so they took a bit more work.

  Response from Blindster

  Hi Michael, we're sorry your shade isn't operating as it should and apologize for the trouble you've experienced. We're glad to hear it's improving somewhat, but we want to make sure everything is working properly. A member of our customer service team will reach out to assist you further.

  Michael · Verified Buyer · August 17, 2026

• Company review

  I like the blind. I actually bought it for my mom's bathroom. It works well. I will say it was pricy. Last time I bought the exact same one 4 years ago it was literally 1/3 the price. Not sure if it is worth that much money, but I bought the Warrenty this time.

  Response from Blindster

  Hi Cheryl, thank you for your honest feedback! We understand how surprising it can be to see a price difference from an order placed several years ago. Since your previous purchase, we have had some price increases, and we may also have been offering a different discount at the time of your original order. The Accident Protection Plan you purchased this time is also an additional cost. We also offer a 30-Day Price Match Guarantee,so if you see a great discount being offered on the shade you purchased within that timeframe, we'll be happy to credit you the difference.

  Cheryl · Verified Buyer · August 15, 2026

• Company review

  I got a blind for my front room that is great I got one in my bedroom it only goes up about 8 inches blinds are good but the up and down is not good.

  Response from Blindster

  Hi Marvin, we're sorry to hear that your bedroom blind is not operating properly. We understand how frustrating this can be, and this is certainly not what we want for you. A member of our customer service team will contact you in a separate email to help address the issue.

  Marvin · Verified Buyer · August 15, 2026

• Company review

  I was about to say great! but I found a tear this morning will be contacting customer service! Im not happy

  Response from Blindster

  Hi Donna, we're sorry to hear about the issue with your shade and understand how disappointing it must have been to find a tear. We're happy to see that our customer service team was able to assist you with a replacement. We hope your new shade arrives in perfect condition and provides the experience you expected.

  Donna · Verified Buyer · August 14, 2026

• Company review

  disappointed in color choices. Ten years ago when I bought numerous blinds from you, your color selection was more varied. Am unhappy with the cordless mechanism. Sometimes can adjust height of blind without pressing handle release; at other times it's difficult to press properly, especially when windows are very tall and one wants to lower from full height. I thought I could use a "reacher" but mechanism doesn't work that way, so I have to get a step stool just to lower blind. VERY INCOVENIENT! Finally, blind often does not end up straight with left or right being higher than the opposite side.

  Response from Blindster

  Hi Hadassa, thank you for taking the time to share such detailed feedback. We’re sorry to hear that the available color selection and cordless mechanism did not meet your expectations, especially after having a positive experience with us in the past. We’re also sorry to hear that the shade does not always raise or lower evenly. A member of our customer service team will reach out to you directly to see how we can assist. We truly appreciate you bringing these concerns to our attention, as feedback like yours helps us identify areas where we can improve.

  Hadassa · Verified Buyer · August 10, 2026

• Company review

  Bit disappointed at the shade

  Response from Blindster

  Hi Branden, we're sorry to hear you’re disappointed with the shade. We’d like to help. Could you share a bit more about what isn’t meeting your expectations (color, shade, fit, etc.) and, if possible, some photos? A member of our team will review and assist further.

  Branden · Verified Buyer · August 4, 2026

• Company review

  The blind is of good quality and the right size but it came with the wrong instructions!! After hours of frustration, I finally figured out that the instructions were for a completely different blind. I was able to finally install it by downloading instructions for the correct one but I will never buy one from you again!

  Response from Blindster

  Hi Shelly, thank you for sharing your feedback. We're glad to hear that your shade arrived in the correct size and that you’re happy with the quality, but we sincerely apologize for the frustration caused by receiving the installation instructions. We understand how much time and effort this added to the installation process. A member of our customer service team will be reach out to learn more about what happened and discuss your experience further.

  Shelly · Verified Buyer · August 3, 2026