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Where Genuine Design Meets Everyday Living
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
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4.64
Based on 2,091 reviews
111 reviews with 3 stars · Clear filters
The blinds I ordered were "room darkening", but they are relatively thin and I would say more "light filtering". Installation seemed pretty straight forward. However, cord control needed to be pressed very tightly for the beaded chain to pass through it making it difficult to lift and lower the shade. Also, tracking the shipping of the shades, I did not realize they were produced in China and needed to go through Customs. I would not order again.
Sharon · Verified Buyer ·
Blind is great but the instructions for installing the wand was confusing resulting in it breaking. Can it be replaced?
Anonymous ·
I was pleased with the order process and timelyness of the delivery . But a tiny bit disappointed with the color - it said "white". When I order white I mean WHITE - paper white. It doesn't match the other blinds that were already in the home we bought. I should have ordered from the same company that installed the others. Live and learn. I guess I'll have to order another one elsewhere.
Response from Blindster
Hi Denee, thank you for choosing Blindster and for taking the time to share your experience. I'm happy to hear your order arrived promptly and that the ordering process went smoothly. However, I'm sorry the white shade wasn't quite what you had in mind. A member of our customer service team will be reaching out to you to learn more about your concerns and explore how we may be able to assist. Thank you again for your feedback!
Denee · Verified Buyer ·
Ordering was good, excellent customer forward facing personnel. HOWEVER, I'm really disappointed with the way the blinds look and what has to be done to have them be level and look good. When pulling down the bottom rail very rarely stops at a horizontal level and must be manipulated to assure a level look. Other blinds that we have are very easy to pull down and ALWAYS the horizontal bottom rail is level without having to to adjust every time. Should have been disclosed!! Even though they are Super value blinds this issue should NOT occur!
Response from Blindster
Hi Randall, thank you for choosing Blindster and for your kind words about our customer service team. We’re sorry to hear you’re having trouble with the shades and that the bottom rails aren't consistently staying level when you lower them. We understand how frustrating it can be to have to adjust the shades each time to get them level. A member of our customer service team will be reaching out to you to learn more about what’s happening and help find a solution. Thank you again for bringing this to our attention and giving us the opportunity to assist you.
Randall · Verified Buyer ·
Blinds itself were well constructed, however included instructions and mounting hardware were very poor. Two of our blinds were missing brackets. Would have expected better.
Response from Blindster
Hi Sandeep, thank you for your feedback, and we’re glad to hear you were pleased with the construction of the shades. We’re sorry, however, that the instructions and mounting hardware did not meet your expectations, especially with two of the shades arriving without the necessary brackets. A member of our customer service team will be reaching out to you to assist with the missing hardware and make sure you receive what you need. We apologize for the inconvenience and appreciate you bringing this to our attention.
Sandeep · Verified Buyer ·
Blinds are okay but the mounts are not as nice as lower cost, similar blinds from Lowes (Blindster plastic mount creates an approx 3/16 gap at top of blind on inside mount. Also, were narrower than advertised and delivery was very slow - 2 full weeks for a standard, 2 basic window blind order.
Response from Blindster
Hi Thomas, we’re sorry to hear about the concerns you had with your order, particularly with the mounting hardware, shade widths, and delivery time. We appreciate you taking the time to share this feedback with us. We’d be happy to take a closer look at the width concern. For inside mounts, the shades should have only received an approximate 3/8" deduction from the ordered width. If your shades appear to be narrower than that, please send us some images showing the measurements of the shades so we can review what you received. Please feel free to contact us at customerservice@blindster.com, and our customer service team will be happy to assist. We appreciate the opportunity to look into this for you.
Thomas · Verified Buyer ·
Blinds quality was less than I expected. Lightweight and flimsy imo.
Response from Blindster
Hi Maureen, we’re very sorry to hear that you’re not satisfied with your order and that the quality was less than you expected. We’d really like to hear more about your experience and better understand your concerns. A member of our customer service team will be reaching out to you directly to learn more and assist you further.
Maureen · Verified Buyer ·
That was the second blind I had to replace inside of a year. Just had to order a third replacement inside of a month. I would expect a higher quality and life expectancy from a product of this price.
Response from Blindster
Hi Donald, we’re very sorry to hear that you’ve had to replace your shades several times within such a short period. This is not typical, and we understand your concerns regarding the product’s quality and longevity. A member of our customer service team will be reaching out to you directly to discuss the situation and provide further assistance.
Donald, Peyton, United States · Verified Buyer ·
Blinds we got are okay. We went budget, and I guess that is the reason for the quality compared to the way (*way way way*) more expensive hunter douglas we have in the other room. So, this isn't about that. Rather about support. We got the expansion installation option (i.e. it expands to the space and doesn't require tools). Contacted support several times when first installing as we didn't get instructions in the box. Support was kind of not helpful. Second attempt off chat got a long hold then forced to select callback that never happened. My bad, there were instructions in the very last box (the fourth). Too late as we figured it out on our own. I wouldn't call it bad, but I would call it meh. Your mileage may vary. For the price (about 600 for 4 top / down blinds 3' x 6' it is okay - way cheaper than hunter douglas at over 700 per blind (and they show it in quality compared to the hunter douglas in 9 windows) - but these are just blinds. When did it take a 2nd mortage to get decent blinds?
Response from Blindster
Hi Curtis, thank you for taking the time to share your detailed feedback. We’re glad the shades are working for you, but we sincerely apologize for the frustrating experience you had when trying to get assistance with the installation. We understand how disappointing it is to reach out multiple times and not receive the support you expected. A member of our customer service team will be reaching out to you directly to discuss your experience and assist you further.
Curtis · Verified Buyer ·
I find myself extremely handy. The directions were the worst! Luckily I could install anyways.
Response from Blindster
Hi Mark, we apologize that the installation directions didn’t meet your expectations. Even for someone who is handy, the instructions should be clear and helpful, and we’re sorry they made the process more difficult than it needed to be. We’re glad you were able to complete the installation, and we appreciate you taking the time to share your feedback with us.
Mark · Verified Buyer ·
Can not review item as i have not received yet. Order was placed 4 weeks ago.
Response from Blindster
Hi Crystal, we apologize that you’re still waiting for your order. We completely understand your frustration. A member of our customer service team will be reaching out to you directly to assist further and look into the status of your order. We appreciate your patience and hope we can get this resolved for you soon!
Crystal · Verified Buyer ·
I was disappointed with the measurements as your sight said you would take off 3/8th but it was more like 5/8 overall. That 2/8th difference would have closed the outside gap just enough while still allowing full functionality. I will need to remember to adjust accordingly the next time I order.
Response from Blindster
Hi Stuart, thank you for choosing Blindster and for taking the time to share your experience. We understand your concern about the width deduction and would be happy to review the measurements with you. A member of our customer service team will be reaching out in a separate email to go over the widths you received. We appreciate your feedback and the opportunity to assist!
Stuart · Verified Buyer ·
