Customer Reviews for Blindster

What Our Customers Say

321 reviews with 1 stars · Clear filters

• Company review

  When my cellular shades were made they only deducted less than 1/8” from my measurement. As a result my blinds don’t operate properly. They refuse to take responsibility.

  Response from Blindster

  Hi Jeremy, we're sorry for the confusion surrounding the deductions on your cellular shades and any frustration this situation caused. We're glad to see that your shades have been remade and are on their way to you, with delivery expected shortly. We appreciate your patience and hope you'll give us another opportunity to provide a better experience in the future.

  Jeremy · Verified Buyer · August 4, 2026

• Product review

  1 Inch Premium Aluminum Blinds

  We ordered a line for our garage. We actually just got all new windows and doors in our house and we’re looking for a place to order blinds or shades so we started with one for the garage when using the tilt the slats do not fully close and it raises up e

  Value of Product

  1 out of 5

  Quality of Product

  1 out of 5

  Response from Blindster

  Hi Lorie, we're sorry to hear that your blind is not functioning properly. We appreciate you bringing this to our attention and see that our customer service team is already working with you and waiting for your response regarding the next steps. We hope to get this resolved for you as quickly as possible and appreciate the opportunity to help.

  Lorie, Sidney, US · July 30, 2026

• Company review

  The product I bought was exceptionally poor in quality. Probably my fault, price seemed low.. This company is definitely a one and done.

  Response from Blindster

  Hi Brent, we’re sorry to hear the product didn’t meet your expectations and that you feel the quality was poor. If you’d like to share more details, we’d like to help. A member of our customer service team will be reaching out to assist further.

  Brent · Verified Buyer · July 13, 2026

• Product review

  Super Value Cordless Bamboo Woven Wood Shades

  Still waiting for the promised refund

  I had an extensive chat conversation with one of your representatives who explained I wold receive a refund to the card used with the initial purchase. Still waiting . . . Meanwhile my other order is in process which I will review once received.

  Value of Product

  4 out of 5

  Quality of Product

  3 out of 5

  Response from Blindster

  Hi Pamela, thank you for taking the time to share your feedback. We’re sorry to hear that you decided to move forward with a refund and apologize for any frustration regarding the wait. After reviewing your order, we see that we have not yet received a response from you with the requested update. As soon as we hear back from you, we’ll be happy to move forward with processing your refund to your original form of payment. We appreciate your patience and look forward to assisting you further.

  Pamela, Anaheim, US · July 13, 2026

• Product review

  Deluxe Blackout Vinyl Roller Shades

  I know that I ordered a black screen not white. And it’s too wide. I gave you measurements exactly as you told me. This was a complete waste of money.

  I ordered black blinds and received white. Not happy

  Value of Product

  3 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  3 out of 5

  Response from Blindster

  Hi Patti, we apologize for the disappointment with your order and understand your concerns regarding the color and fit of your shade. We reviewed your order details, and our records indicate that the shade was submitted in white. That said, we’d love the opportunity to assist you under our Satisfaction Guarantee and help you find the correct color option for your needs. One of our customer service team members will be contacting you soon to discuss the next steps and assist with your concerns. Thank you for giving us the opportunity to help.

  Patti, Elmira, US · July 4, 2026

• Company review

  So far no one has helped me at all. I have a blind to exchange, a blind that came ripped, and blinds that are lopsided.

  Response from Blindster

  Thank you for your feedback, Jack. We’re very sorry to hear about the delay in response and the issues you’ve experienced with your order. This is not the experience we want for our customers. A member of our customer service team will be reaching out to you in a separate email to assist you further and help resolve these concerns.

  Jack · Verified Buyer · June 26, 2026

• Company review

  We ordered roller shades for our entire house based on the positive reviews, but unfortunately our experience has been very disappointing. The quality of the shades is poor, and many of them do not roll up smoothly or properly. They require constant adjustment and maintenance, which is not what we expected from a new custom product. Given the cost and inconvenience, I would not recommend Blindster and wish we had chosen a different company.

  Response from Blindster

  Hi Taaseen, we're very sorry to hear that your roller shades haven't performed as expected. We understand how frustrating it must be to invest in new custom shades for your entire home and then experience issues with them not rolling up smoothly. Our team has reached out to offer our assistance, but we haven't received a response. We'd still love the opportunity to help resolve the problems you're experiencing and ensure your shades are operating properly. Whenever you're ready, please respond to our email or contact us, and we'll be happy to work with you toward a solution. We hope to hear from you soon.

  Taaseen · Verified Buyer · June 23, 2026

• Product review

  Deluxe Blackout Vinyl Roller Shades

  Can't get the help we need..

  It's been impossible to get a remade blind (the first one was the wrong size). I've exchanged many emails, and spent a ridiculously long wait on the customer service line..to no avail.

  Response from Blindster

  Thank you for your feedback, Linda. We’re sorry to hear about the frustration with the original size and the long wait times you experienced with customer service. We’re happy to see that your shade was successfully remade under our Fit or Free Guarantee. If you need any further assistance in the future, we’re always here to help.

  Linda, Aurora, US · June 11, 2026

• Company review

  Beware, the screws for the cheap plastic mounting hardware must be installed perpendicular to the window frame. Otherwise, the hardware will not be held securely in place. Next time, I will buy blinds with metal mounting hardware.

  Response from Blindster

  Hi Jeffrey, we’re sorry to hear about the issue you experienced and appreciate you taking the time to share your feedback. To clarify, the brackets included with this product are designed for top mounting only. In the future, we’d be happy to help you explore other options for your window treatments and make sure you find the best fit for your installation needs. We're always here to help!

  Jeffrey · Verified Buyer · June 4, 2026

• Product review

  Premium Plain Fold Roman Shades

  This was my 4th order from blindster and very disappointed with the fit and replace policy!

  I ordered and measured carefully as I have done in the past 3 orders ( which were fine) this time customer service told me I measured wrong ! Nope !!!! They were cut a smaller , only 1/4 inch off and it’s enough to make a difference on my windows . Customer service not only wants me to pay shipping for new ones but also an additional $ for the extra 1/4 inch of material! That’s ridiculous. Not happy at all ! My house has now the majority of blister products on my windows and I’m going to cover these Roman shades with sheets ( which I didn’t want to )

  Value of Product

  1 out of 5

  Quality of Product

  1 out of 5

  Ease of Installation

  3 out of 5

  Response from Blindster

  Hi Donna, thank you for taking the time to share your feedback, and we’re truly sorry for the frustration you’ve experienced with this order. A member of our customer service team has reached out to you to review your order and assist you further. We appreciate your patience while we work to help resolve this for you.

  Donna · June 4, 2026

• Product review

  Cordless Blackout Single Cellular Shades

  Not the same hardware as the Blindster light filtering blind that I had up there.

  I ordered a black out blind to put up in one of our (3) guest bedrooms that all have identical Blindster light filtering blinds. I was hoping to be able to put the blind up when we were babysitting for our grandchildren that like total blackout and return it to the prettier light filtering blinds when we had other guests. I am so disappointed that I will not be able to do this now - and have a newer light filtering blind that will sit in the closet.

  Value of Product

  1 out of 5

  Quality of Product

  1 out of 5

  Ease of Installation

  1 out of 5

  Response from Blindster

  Hi Ann Marie, thank you for your order and for your feedback. We looked into your purchase and found that the blackout shade you selected comes from a different collection than the light filtering shades you already have, which is why the hardware differs. We understand how disappointing this is given your plans. A member of our customer service team will be reaching out to you shortly to discuss your options and help work toward a resolution.

  Ann m, Detroit, US · June 2, 2026

• Company review

  I am just now receiving the second set of blinds.

  Response from Blindster

  Hi Tim, we apologize for the delay in delivery. It looks like the blinds were accidentally separated during transit, which resulted in the second set arriving later than expected. We understand how frustrating that can be and are sorry for the inconvenience this caused. If there’s anything at all we can assist you with or if you have any remaining concerns, please don’t hesitate to reach out to us. We’re happy to help.

  Tim · Verified Buyer · May 27, 2026