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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

1,182 reviews with 3 stars · Clear filters

  • Company review

    That was the second blind I had to replace inside of a year. Just had to order a third replacement inside of a month. I would expect a higher quality and life expectancy from a product of this price.

    Response from Blindster

    Hi Donald, we’re very sorry to hear that you’ve had to replace your shades several times within such a short period. This is not typical, and we understand your concerns regarding the product’s quality and longevity. A member of our customer service team will be reaching out to you directly to discuss the situation and provide further assistance.

    Donald, Peyton, United States · Verified Buyer ·

  • Product review
    Deluxe Exterior Outdoor Solar Shades

    Beauty but with limits

    I had shopped for these solar shdes all summer and they are beautiful. Although our porch is white, i chose a soft beige and they're perfect. As advertized, they allow for plenty of light without the full sun. Unfortuntely, t,he two less wide shdes, full length, have pull cords where the plastic connector keeps thwm from coming down full length. One of them doesn't roll to the top. I'm hoping customer service will help here. If they do, i'll add nother more positive review.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hi Marie, thank you for your order and for sharing your experience! We’re happy to hear you love the look of your new solar shades. We’re sorry to hear about the issues you’ve experienced with the two shades. A member of our customer service team has reached out to you with troubleshooting steps and will be happy to assist you further.

    Marie, Columbus, US ·

  • Company review

    Blinds we got are okay. We went budget, and I guess that is the reason for the quality compared to the way (*way way way*) more expensive hunter douglas we have in the other room. So, this isn't about that. Rather about support. We got the expansion installation option (i.e. it expands to the space and doesn't require tools). Contacted support several times when first installing as we didn't get instructions in the box. Support was kind of not helpful. Second attempt off chat got a long hold then forced to select callback that never happened. My bad, there were instructions in the very last box (the fourth). Too late as we figured it out on our own. I wouldn't call it bad, but I would call it meh. Your mileage may vary. For the price (about 600 for 4 top / down blinds 3' x 6' it is okay - way cheaper than hunter douglas at over 700 per blind (and they show it in quality compared to the hunter douglas in 9 windows) - but these are just blinds. When did it take a 2nd mortage to get decent blinds?

    Response from Blindster

    Hi Curtis, thank you for taking the time to share your detailed feedback. We’re glad the shades are working for you, but we sincerely apologize for the frustrating experience you had when trying to get assistance with the installation. We understand how disappointing it is to reach out multiple times and not receive the support you expected. A member of our customer service team will be reaching out to you directly to discuss your experience and assist you further.

    Curtis · Verified Buyer ·

  • Company review

    I find myself extremely handy. The directions were the worst! Luckily I could install anyways.

    Response from Blindster

    Hi Mark, we apologize that the installation directions didn’t meet your expectations. Even for someone who is handy, the instructions should be clear and helpful, and we’re sorry they made the process more difficult than it needed to be. We’re glad you were able to complete the installation, and we appreciate you taking the time to share your feedback with us.

    Mark · Verified Buyer ·

  • Company review

    Can not review item as i have not received yet. Order was placed 4 weeks ago.

    Response from Blindster

    Hi Crystal, we apologize that you’re still waiting for your order. We completely understand your frustration. A member of our customer service team will be reaching out to you directly to assist further and look into the status of your order. We appreciate your patience and hope we can get this resolved for you soon!

    Crystal · Verified Buyer ·

  • Product review
    2 Inch Deluxe Wood Blinds

    Better than we had, but high dollar.

    Easy to install. The better raise and lower feature is new to this house.

    Quality of Product
    4 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    Thanks for the great review, Paul! We’re happy to hear the installation went smoothly and that you’re enjoying the Safelock Cordless lift. We appreciate you choosing Blindster and taking the time to share your experience!

    Paul, Dallas, US ·

  • Company review

    I was disappointed with the measurements as your sight said you would take off 3/8th but it was more like 5/8 overall. That 2/8th difference would have closed the outside gap just enough while still allowing full functionality. I will need to remember to adjust accordingly the next time I order.

    Response from Blindster

    Hi Stuart, thank you for choosing Blindster and for taking the time to share your experience. We understand your concern about the width deduction and would be happy to review the measurements with you. A member of our customer service team will be reaching out in a separate email to go over the widths you received. We appreciate your feedback and the opportunity to assist!

    Stuart · Verified Buyer ·

  • Company review

    Per the person installing: One package was missing screws, one package was missing wand, and the last blind was the wrong trim piece. Terrible quality control

    Response from Blindster

    Hi Jenna, we’re sorry to hear about the issues with your order and the missing and incorrect parts. We understand how frustrating it is to have multiple items arrive with problems, especially during installation. We sincerely apologize for the quality control issues. A member of our customer service team will be reaching out to you directly to help resolve these issues.

    Jenna · Verified Buyer ·

  • Product review
    2 Inch Cordless Vinyl Faux Wood Blinds

    Nothing Special

    Blinds were a little more expensive than the local home store. The quality is about the same.

    Value of Product
    3 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Thank you for your feedback, Frank! We’re glad you feel the quality of our blinds is comparable to what you’ve seen at your local home store. We understand that finding the right balance between quality and price is important. If you’d like to look into some other options, our customer service team would be happy to help you find something that fits your needs. You can reach us at customerservice@blindster.com or 1-888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST.

    Frank, Madison, US ·

  • Product review
    Deluxe Light Filtering Double Cellular Shades

    No extension brackets in the shipment

    We are unable to mount the blinds without the extension brackets. The blinds look nice as far as we can tell.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    1 out of 5

    Response from Blindster

    Hi Nancy, thank you for your order and for your review. We’re sorry to hear that you’re unable to mount the shades without extension brackets. Because these brackets are an optional hardware item, they are not automatically included with every order. We’d be happy to help find a solution, and a member of our customer service team will be reaching out to you directly to assist you further.

    Nancy, Chicago, US ·

  • Product review
    Cordless Light Filtering Top Down Bottom Up Single Cellular Shades

    I love the look of these blinds. Rarely adjust them as i use them for privacy and light with having them adjusted Down from the top.I;ve had 4 of the blinds fail over the years that I have them in my home. I guess stuff happens.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Alan, thank you for taking the time to leave us a review. We’re happy to hear you’re enjoying the look and privacy your blinds provide, but we sincerely apologize for the issues you’ve experienced with some of your shades. Daily operation of the shades will help ensure they perform at their optimal level and can help keep the components working properly. We appreciate your feedback and your continued trust in Blindster.

    Alan ·

  • Company review

    The frame color of the blinds is perfect and just what I was wanting. The fabric color of the blinds is different and very dingy yellow looking when closed. The color looks like years staining from cigarette smoke. Also the clips that come with for opening and closing are the quality you expect fro Temu. Sizing was perfect.

    Response from Blindster

    Hi Lori, thank you for sharing your feedback with us. We’re sorry to hear that you’re not happy with the fabric color of your shades and that it wasn’t what you expected. Please keep in mind that sunlight can also affect how a fabric color appears. We’d be more than happy to review other options with you under our Satisfaction Guarantee. A member of our customer service team will be reaching out to you directly to provide further assistance.

    Lori · Verified Buyer ·

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