- Value of Product
- 3 out of 5
- Quality of Product
- 3 out of 5
- Ease of Installation
- 1 out of 5
James, Fallon, US ·
Customer Reviews for Blindster
At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.
“We don’t just want customers today...
We want customers for life”
Real Products, Real Homes
Where Genuine Design Meets Everyday Living
Why Customers Trust Blindster
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
- Affordable custom blinds without compromising quality
- Easy-to-follow measuring and installation guides
- Fast, reliable shipping and responsive support
- Free samples to help you choose the right style and color
- 100% Satisfaction Guarantee and Fit-or-Free policy
Don’t just take our word for it—see what real customers have to say!
4.74
Based on 41,782 reviews
What Our Customers Say
1,182 reviews with 3 stars · Clear filters
- Deluxe Light Filtering Zebra Dual ShadesProduct review
- Cordless Blackout Single Cellular ShadesProduct review
Color hard to judge online
Shade is nice, but the color is a little off. Hard to judge the exact color online.
- Value of Product
- 3 out of 5
- Quality of Product
- 3 out of 5
- Ease of Installation
- 5 out of 5
Response from Blindster
Hi Tom, thank you for choosing Blindster and for your honest feedback! We understand how difficult it can be to judge an exact color online. That's why we offer free samples, allowing customers to see the actual colors and materials before ordering, as colors can also appear differently depending on the device, monitor, or screen being used. If you're still within the 60-day window, we'd be happy to explore a remake under our 60-Day Satisfaction Guarantee. For more details, please reach out to our customer service team at customerservice@blindster.com or 1-888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST.
Tom, Denver, US ·
- Company review
NOT satisfied with the one that has the chain to close. It is in our laundry room amd we have an 18" counter top in front of the window. My wife has to stand on a stool to reach the chain. WHY didn't you make the chain as long as the curtain? The chain is approx 23" long, it could have been 31". Then she could reach it. She is 71 years old and I don't like to see her stand on stools. Any way I can switch the chain if you send me a new one?? The other curtain gets 5 stars!! These are in a new home and we have 4 more windows but haven't decided what type we are putting in them yet.
Response from Blindster
Hi Jerry, thank you for sharing your detailed feedback and for your order. We're glad to hear you're happy with the other shade, but we're sorry the chain length on this one isn't convenient for your laundry room setup. We completely understand your concern about your wife needing to use a stool to reach the chain. A member of our customer service team would be happy to review the options with you and see if we can assist with a longer chain.
Jerry · Verified Buyer ·
- Company review
I really like my top down bottom up cellular blinds. The mechanics are great it’s quiet when opening or closing. HOWEVER, the fabric is not very strong. Somehow within 2 weeks of having the blinds the fabric ripped in 2 separate places. I was able to glue it together but that really should not have happened.
Response from Blindster
Hi Nancy, we're sorry to hear about the fabric tearing on your new cellular shade. This is certainly not normal and isn't the experience we want for our customers. A member of our customer service team will be reaching out to you to assist with the issue and work toward a resolution.
Nancy · Verified Buyer ·
- Company review
I don’t think I received an order confirmation initially. I doubted that my order went through. I doubted the company was legitimate and feared phishing. Then after a few weeks, the blind was delivered. I like the blind, but not exactly what I wanted. Just hard to predict when shopping online. Overall, the product is fine; communication could improve.
Response from Blindster
Hi Barbara, thank you for your order and for taking the time to share your experience with us. We completely understand your concern about not receiving an order confirmation and wondering whether your order went through. We do send confirmation emails, although they can sometimes be filtered into spam or junk folders. We're sorry to hear the shade wasn't exactly what you were looking for. If you're still within the 60-day window, our 60-Day Satisfaction Guarantee gives us the opportunity to look into other options for you or, if you prefer, ultimately discuss a refund. We truly appreciate your honest feedback and want to make sure you know we're here to help. You can reach our customer service team at customerservice@blindster.com or 1-888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST, if you'd like to explore your options.
Barbara · Verified Buyer ·
- Company review
Left side doesn’t open or close as much as right side 🙁 It seems to be doing a bit better with usage, and a gentle tug now and then. Easy install, pairing dissections not for the current unit so they took a bit more work.
Response from Blindster
Hi Michael, we're sorry your shade isn't operating as it should and apologize for the trouble you've experienced. We're glad to hear it's improving somewhat, but we want to make sure everything is working properly. A member of our customer service team will reach out to assist you further.
Michael · Verified Buyer ·
- Deluxe Light Filtering Double Cellular ShadesProduct review
Blinds are as expected
As advertised
- Value of Product
- 3 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 4 out of 5
Response from Blindster
Hi Wayne, thank you for sharing your experience! We're happy to hear your blinds were just as advertised and met your expectations.
Wayne ·
- No Tools Cordless Top Down Bottom Up Single Cellular ShadesProduct review
CAREFUL OF COLOR
The blinds were to cut to size as ordered. I would have be happy but the cool white color has a yellow hue to it. Quite different that a regular white.
- Value of Product
- 3 out of 5
- Quality of Product
- 3 out of 5
- Ease of Installation
- 5 out of 5
Response from Blindster
Hi Katherine, thank you for choosing Blindster! We're sorry the Cool White color wasn't the shade you were expecting. We understand how disappointing it can be when the color looks different than anticipated. A member of our customer service team will be reaching out to assist you further.
Katherine, North Port, US ·
- Company review
I like the blind. I actually bought it for my mom's bathroom. It works well. I will say it was pricy. Last time I bought the exact same one 4 years ago it was literally 1/3 the price. Not sure if it is worth that much money, but I bought the Warrenty this time.
Response from Blindster
Hi Cheryl, thank you for your honest feedback! We understand how surprising it can be to see a price difference from an order placed several years ago. Since your previous purchase, we have had some price increases, and we may also have been offering a different discount at the time of your original order. The Accident Protection Plan you purchased this time is also an additional cost. We also offer a 30-Day Price Match Guarantee,so if you see a great discount being offered on the shade you purchased within that timeframe, we'll be happy to credit you the difference.
Cheryl · Verified Buyer ·
- Company review
I got a blind for my front room that is great I got one in my bedroom it only goes up about 8 inches blinds are good but the up and down is not good.
Response from Blindster
Hi Marvin, we're sorry to hear that your bedroom blind is not operating properly. We understand how frustrating this can be, and this is certainly not what we want for you. A member of our customer service team will contact you in a separate email to help address the issue.
Marvin · Verified Buyer ·
- Company review
I was about to say great! but I found a tear this morning will be contacting customer service! Im not happy
Response from Blindster
Hi Donna, we're sorry to hear about the issue with your shade and understand how disappointing it must have been to find a tear. We're happy to see that our customer service team was able to assist you with a replacement. We hope your new shade arrives in perfect condition and provides the experience you expected.
Donna · Verified Buyer ·
- Premium Flat Fold Roman ShadesProduct review
Very effective with some QA flaws
The blackout shades I bought are great at doing what I needed them to do! The rooms stay significantly cooler, and the fabric quality is very good! The issues I had were with the mounting and QA during finishing from a sewing standpoint. There are plastic elements that partially block the hole through which the mounting screws are to go. Additionally, one of the shades didn't have some of the fabric at the mounting bar, and the bar wasn't secured. Despite these issues, I will buy from them again and ensure these details are managed appropriately.
- Value of Product
- 5 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 2 out of 5
Response from Blindster
Hi Natalie, thank you for your review! We’re happy to hear that the blackout shades are performing well and that you’re pleased with the fabric quality. We apologize for the issues you encountered with the mounting hardware and the finishing of one of the shades. A member of our customer service team will be reaching out to you directly to address your concerns and help make things right. We appreciate your continued support and look forward to serving you again!
Natalie, Seattle, US ·